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ManageEngine® Applications Manager Training
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This training is designed to equip users with the knowledge to work with Applications Manager. In this training, you will learn about the best practices that helps you get started with Applications Manager.

The during of the course is two days, with a seven-hour session each day. The duration can be extended subject to consultation and implementation needs if any.

Course Objectives Who Should Attend Course Agenda

Course Agenda

Introduction

Applications Management Plan

  • Inventory by application type
  • Resources to be monitored
  • Protocol to be used for monitoring

Installing Applications Manager

  • Supported OS
  • Minimum Hardware Requirements
  • Supported Browsers
  • Installation procedure
  • Free ports for Applications Manager to use
  • Starting as Windows Service

Set up monitoring for your resources

  • Creating New Monitors for various applications
  • Ports to be opened in a secure environment
  • View performance details of the application

Configure Threshold and Actions

  • Creating and associating Threshold
  • Creating and associating various types of Actions
  • Bulk configuration of Alerts

Setting up monitoring for custom applications

  • Monitoring Protocols supported
  • Determining Availability
  • Monitoring additional parameters

Creating and managing Monitor Groups

  • Creating Monitor Groups and Sub Groups
  • Associating monitors to groups
  • Configuring alerts for groups

View and export reports

  • SLA Dashboards for Availability
  • Top N Reports
  • Scheduling Reports
  • Generating custom reports

Administrative options

  • Global Settings
  • Configuring retries
  • Configuring Alert Escalations
  • Scheduling Monitor Downtime
  • Configuring Trap Listener
  • Integration with ServiceDesk Plus
  • Integration in to Enterprise Portal
  • Creating Users and Defining Scope

Maintenance

  • Backup and Restoration Applications Manager
  • Upgrade Process
  • Support Process

Applications Manager Enterprise Edition

Applications Manager Enterprise Edition Architecture

  • Need for Distribution
  • Advantages of Agent-less Distributed Architecture

Deploying Enterprise Edition

  • Installing and Starting Admin instance
  • Installing and Starting Managed instance
  • Configuring ports for Applications Manager in firewall

Monitoring Distributed Customer

  • Creating monitors
  • Alerting and Reports
  • Support

Appendix

  • Mistakes that can be averted
  • Tips to Troubleshoot
  • Useful Links
 
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