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VQManager

Know your VoIP Quality

VQManager is a VoIP quality monitoring & reporting software-only solution.
Success Stories
" I think VQManager is an *excellent* piece of software...the product has behaved flawlessly and been extremely useful in a live business environment."
-Julian Fletcher, ConvergenceGroup.
VoIP Telephony Monitoring - An Overview
The Need for a VoIP Monitoring System

In today's Internet age, communication spanning across geographies and time zones has proved to be very vital for the survival of businesses. Businesses and their consumers are working and collaborating closer than ever before. While Telephonic communication remains by and large the dominant medium of communication, the cost factor on long distance calls was a major hindrance for productivity gains. The emergence of IP Telephony built on Voice over Internet Protocol (VoIP) has not only helped in achieving huge reduction in operating costs but has also enabled rapid adoption of next generation communication services on the same communications infrastructure. VoIP has indeed revolutionized the entire tele-communication system by enabling cheaper, efficient & better ways to communicate.

Deployment of VoIP infrastructure alone is not sufficient to sustain the lower cost of business. A good monitoring system is required to identify inefficiencies in the system & ensure optimal performance of the VoIP infrastructure continuously. Monitoring the VoIP call traffic, voice quality, success to failure ratio, analyzing the reasons for failed calls and poor quality calls are key to identifying bottlenecks.

 

VQManager - A Powerful Solution

ManageEngine® VQManager is a powerful, web-based, real-time QoS monitoring tool for VoIP networks. It enables IT administrators to monitor their VoIP network for voice quality, call traffic, bandwidth utilization and keep track of active calls and failed calls. VQManager can monitor any device or user-agent that supports SIP(RFC 3261), H.323, Skinny and RTP/RTCP(RFC 3550). It serves as a sound troubleshooting system while analyzing the failed calls or quality deterioration. When problems occur in a call or voice quality, the administrator can drill down to identify the cause behind a sub-optimally performing network. It also generates alarms when quality deteriorates beyond a user defined threshold limit.

A typical deployment scenario for VQManager is depicted in the diagram below:

Deploying VoIP monitoring tool - VQManager

VQManager provides traffic graphs over varying time periods showing the bandwidth usage trend and traffic patterns. Intuitive reports, pie charts, bar diagrams and tabular reports enable the administrator to monitor and take control of the total VoIP network from a single web client.

VoIP Monitoring