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VQManager

Know your VoIP Quality

VQManager is a VoIP quality monitoring & reporting software-only solution.
Success Stories
" I think VQManager is an *excellent* piece of software...the product has behaved flawlessly and been extremely useful in a live business environment."
-Julian Fletcher, ConvergenceGroup.
Key Features
Non-Intrusive Real-Time Monitoring
  • Proactive monitoring of Bandwidth utilization and QoS metrics such as Jitter, Latency, Packet loss
  • Real-time display of key information such as Jitter, Latency, Packet loss, Call count, Average call duration, Bandwidth utilization, Alarms, Top talkers etc.
  • ITU standard E-Model based MOS calculation
  • Drill down of information to minute level of precision
Alarms and Notifications
  • Alarm generation on vital parameters viz., Too many consecutive incomplete calls, SIP Errors, ALOC (High or low), Low ASR , High Average Answer delay time and High Voice Bandwidth utilization based on user-defined threshold and severity
  • Configurable E-mail alerting
  • SNMP trap generation and forwarding to integrate with higher level network management systems
Call Details View
  • Overall QoS trend pertaining to call and participants
  • Codec details
  • Pictorial representation of the call flow, plotting all the SIP and Skinny requests that took place from call start to call end. This comes in handy for debugging error calls
  • Call Trace of each and every SIP, H.323, Skinny and RTP/RTCP packets transferred in a call
Problem Diagnosis
  • Pictorial representation of call flow information to debug call setup issues
  • Raw packet information
  • Bandwidth usage graph with split up between voice and non-voice data to help analyze bandwidth congestions
End Point Details View
  • Detailed view of call usage trend & QoS Metrics
  • Call Metrics such as Incoming and Outgoing Call QoS metrics, total active Call duration, Average call duration & ASR
  • Call categorization such as incoming, outgoing, unanswered, error, good and poor quality calls
Comprehensive Reports
  • Pre-built VoIP QoS & VoIP Activity reports
  • Cutomized reporting on problem IP phones and Call Status based reports
  • Automated e-mailing of customized, scheduled reports
Capture and Display Filtering
  • Filtering criteria to capture / monitor call traffic from specific IP Addresses /locations
  • Flexible filtering of data based on IP address, SIP URL, H.323/Cisco phone ID, phone number and name
  • Provisions for saving the captured packets in libpcap format for post-event troubleshooting
Device Support
  • Can be used to monitor any device or user-agent that supports SIP, H.323, Skinny and RTP/RTCP
  • Support for processing Cisco™ CallManager(4.x and 5.x), Swyx™ 6.0, Vovida VOCAL™, Tekelec™ 5.6, Shoretel™ 6.1, PortaOne™ and Asterisk™ CDRs
  • Different options to import call information using CDR files through FTP access or uploaded via HTTP. Alternatively, the CDR can be sent as a Syslog message too
Web-based User Interface
  • Provides a web-based user interface for remote access using javascript-enabled standard web browsers such as Microsoft Internet Explorer(6.0 +), Mozilla FireFox (1.5+)
VoIP Monitoring