Contents |
The 'Reports' section provides you the information on 'what is going on' in your VoIP network and how your VoIP network is performing. The status and summaries of the different activities are provided in the form of tables and graphs, which assist the administrators in making well-informed decisions and taking precautionary measures.
Broadly, VQManager provides three types of reports:
Custom Report
Calls Report
Duration Report
Custom reports allow the user to select calls based on either the Initiator’s or participant's or both their URLs, Names, IP Address and MOS scores. Reports on calls based on Call Status can be produced for exact Status Code or for the type of calls such as completed, unsuccessful etc.
View Custom Reports
Go to "Reports" tab
Under "Custom Report" section, click on the custom report you want to view.
To further drill down on reports click on the appropriate link
Adding a new Custom Report
Go to "Reports" tab
Click on the "Add Report Profile" link available on the Right hand side of the "Custom Report" section
Give a unique "Report Name" for the report to be created
Select the duration from the drop down menu. You can use pre defined custom duration to create report for Today, Yesterday, Last 7 Days, Last 30 Days. Alternatively, you can define your own custom duration by selecting the dates between which you want the Reports to be generated.
Select the report generation criterion from the first drop-down that has "URL" as its default. You can select from different criteria - URL / IP Address / Name / Call Status / MOS.
The next drop-down list with "Initiator" as its default gives you the option of choosing from which end the reports are to be generated - Initiator / Participant / Both / Any
Note: The "Call Status" is independent of Initiator or participant.
Select the filtering criteria according to the report generation option selected:
For " URL" and "Name" select one of "Contains / Does Not Contain / Starts with / Ends With"
For IP address, select one of " equals/ between"
For Call Status, select one of " equals/like"
For MOS, select one of " >= or <="
In the final text-box, provide the values for the condition (URL / IP Address / Name / Call Status / MOS) to complete the custom report profile
Note: For report generation on ‘Call Status’, on selecting filtering criteria ‘like’, a drop-down list containing distinct call types is shown. You can select the required condition from this drop-down list. For reporting on Status Code specific calls, use the filtering criteria 'equals' and provide the exact Status Code in the text-box.
To add multiple criteria click on the "Add Criteria" and follow the instructions given above
If you want the filtering of reports on the basis of all the criteria mentioned by you, then select "Match all of the following", and when the filtering has to be done on any one of the criterion select "Match any of the following"
You can choose the field you want in column, by clicking on the "Column Options" link on the right hand side of the UI
A pop up window opens which lists the various column fields
Check the fields required by you and un-check the ones that are not required.
To order the columns according to your priority, select the field from the list and use the arrow buttons to move it Up / Down the order.
Note: Default rows in the columns are Initiator, Participants, Call Initiation Time, Code and MOS. These can be removed by un-checking them.
Setting Scheduled Generation and E-mailing of Custom Report
Click on the check-box next to “Schedule&Email Options”
To set the frequency of generation and emailing of the report, select one of the radio buttons – Hourly / Daily / Weekly / Monthly / Only Once. By default the reports are set to generate ‘Only Once’
Provide the time at which the reports are to be generated by entering the time in the “Generate report at/on” field:
If you are generating the report "Only Once" then provide the time at which the report is to be generated. The format is yyyy-mm-dd(date) 00:00(time). You can also click on the calendar icon next to the text-box to select the date and time. Choosing the date is similar to that in the main calendar as explained in "Setting the Client View Port". To choose the time, select on the hours or minutes and drag the mouse to the right to go ahead in time and drag to the left to go behind in time. Alternately, you can also keep clicking on the hours or minutes to go ahead in time. To go behind in time, keep clicking on the time with the shift button pressed down.
If you are generating the report ‘Hourly’, then provide the time at which this is to be done from the drop-down list for “Hrs” and “Mns”
If you are generating the report “Daily”, provide the time in “Hrs” and “Mns” from the drop-down list
If you are generating the report on a “Weekly” basis, provide the day, “Hrs” and “Mns” from the drop-down list.
If generating the report on a “Monthly” basis, provide the “Date”, “Hrs” and “Mns” from the drop-down list.
The reports can be exported as pdf / xls / csv files. Select the type of file you want to export from the drop-down list, which has “pdf” as the default type.
Provide the list of email Ids separated by commas to which the report is to be sent. Next to this text-box there is a drop-down list of “E-mail Ids” that has saved the frequently used E-mail Ids. You can select the E-mail Ids from this list too.
Set the maximum file size “KiloBytes(KB)” that can be sent as attachment through E-mail. If the file size exceeds this set value, then the link for the file will be sent in the E-mail instead of the file as an attachment.
After defining the criterion and scheduling the Generation and E-mailing, click on "Add" button to create the new report profile
Editing the Custom Report
Go to "Reports" tab
Under the "Custom Report" section click on the view icon adjacent to the report name, which you intend to edit.
In the UI that opens you will be able to see the Summary for "New Report Profile"
Click on the "Edit" button on the bottom of the page.
Edit the changes you want to make and Click on the "Update" button to confirm the changes
Deleting the Custom report
Go to "Reports" tab
Under the "Custom Report" section click on the "Delete" icon adjacent to the report name, which you intend to delete.
Once clicked a confirmation message pop up, asking you to confirm the deletion of the respective report
Click "Ok" to confirm the deletion
This report provides the pattern of concurrent/simultaneous call traffic over a selected time duration. Maximum, minimum as well as average number of concurrent calls are displayed for a given time duration.
To generate the concurrent calls report:
Go to "Reports" tab
Click the link "Concurrent Calls report" found below the "Custom Reports"
Choose the required data duration for report (Today, Yesterday, Last 7 days, Last 30 days, Custom) from the respective drop-downs in the UI to view the report. You can even specify the starting date and ending date for reports using the calendar and get the report for a custom period
You can generate the report in the PDF form by clicking the PDF icon in the right-end corner of the UI
The generated reports can be emailed to desired recipients. Click the 'mail' icon in the right-end corner of the UI and provide the recipient's mail id. Reports in PDF format will be mailed to the recipient
This report provides details regarding the flow of calls in the network - both incoming and outgoing. Reports, in the form of graphs and tables are generated depicting the users who made or received a large number of calls and the hosts which received or made a large number of calls. URL (for Users)/IP of the hosts (for hosts) is represented along the X-axis and the number of calls is represented along the Y-axis. You can choose to view the top 10, 15, 20 or 25 talkers (users, hosts). By default, data pertaining to the current day would be displayed in the reports.
A total of six reports are provided under this head:
This represents the users who have made a large number of outgoing calls. 'Users' are denoted by their URL/phone ID. You can choose to view the top 10, 15, 20 or 25 users. Up to 10 users, the details are represented in the form of both graph and table. Beyond 10, report would be available only in the form of table.
To view Top Users By Outgoing Calls Report,
Go to "Reports" tab
Click the link "Top Users By Outgoing Calls" available under "Calls Report"
Choose the required number of Users and data duration for report (Today, Yesterday, Last 7 days, Last 30 days, Custom) from the respective drop-downs in the UI to view the report. You can even specify the starting date and ending date for reports using the calendar and get the report for a custom period
You can even generate the report in the form of PDF by clicking the PDF icon in the right-end corner of the UI
The generated reports can be emailed to desired recipients. Click the 'mail' icon in the right-end corner of the UI and provide the recipient's mail id. Report in the form of PDF will be mailed to the recipient
This represents the users who have received a large number of incoming calls. 'Users' are denoted by their URL/phone ID. You can choose to view the top 10, 15, 20 or 25 users. Up to 10 users, the details are represented in the form of both graph and table. Beyond 10, report would be available only in the form of table alone.
To view Top Users By Incoming Calls Report,
Go to "Reports" tab
Click the link "Top Users By Incoming Calls" available under "Calls Report"
Choose the required number of Users and data duration for report (Today, Yesterday, Last 7 days, Last 30 days, Custom) from the respective drop-downs in the UI to view the report. You can even specify the starting date and ending date for reports using the calendar and get the report for a custom period
You can even generate the report in the form of PDF by clicking the PDF icon in the right-end corner of the UI
The generated reports can be emailed to desired recipients. Click the 'mail' icon in the right-end corner of the UI and provide the recipient's mail id. Report in the form of PDF will be mailed to the recipient
This is a combined report of the above two reports and it represents side-by-side the users who have made / received a large number of calls. 'Users' are denoted by the URL/phone ID. You can choose to view the top 10, 15, 20 or 25 users. Up to 10 users, the details are represented in the form of both graph and table. Beyond 10, report would be available only in the form of table alone.
To view Top Users By Outgoing and Incoming Calls Report,
Go to "Reports" tab
Click the link "Top Users By Outgoing and Incoming Calls" available under "Calls Report"
Choose the required number of Users and data duration for report (Today, Yesterday, Last 7 days, Last 30 days, Custom) from the respective drop-downs in the UI to view the report. You can even specify the starting date and ending date for reports using the calendar and get the report for a custom period
You can even generate the report in the form of PDF by clicking the PDF icon in the right-end corner of the UI
The generated reports can be emailed to desired recipients. Click the 'mail' icon in the right-end corner of the UI and provide the recipient's mail id. Report in the form of PDF will be mailed to the recipient
This represents the hosts from which a large number of outgoing calls have been made. 'Hosts' here denotes the IP from where the calls were made. You can choose to view the top 10, 15, 20 or 25 talkers. Up to 10 hosts, the details are represented in the form of both graph and table. Beyond 10, report would be available only in the form of table only.
To view Top Hosts By Outgoing Calls Report,
Go to "Reports" tab
Click the link "Top Hosts By Outgoing Calls" available under "Calls Report"
Choose the required number of Users and data duration for report (Today, Yesterday, Last 7 days, Last 30 days, Custom) from the respective drop-downs in the UI to view the report. You can even specify the starting date and ending date for reports using the calendar and get the report for a custom period
You can even generate the report in the form of PDF by clicking the PDF icon in the right-end corner of the UI
The generated reports can be emailed to desired recipients. Click the 'mail' icon in the right-end corner of the UI and provide the recipient's mail id. Report in the form of PDF will be mailed to the recipient
This represents the hosts who have received a large number of incoming calls. 'Hosts' here denotes the IP which received the calls. You can choose to view the top 10, 15, 20 or 25 hosts. Up to 10 hosts, the details are represented in the form of both graph and table. Beyond 10, report would be available only in the form of table alone.
To view Top Hosts By Incoming Calls Report,
Go to "Reports" tab
Click the link "Top Hosts By Incoming Calls" available under "Calls Report"
Choose the required number of Users and data duration for report (Today, Yesterday, Last 7 days, Last 30 days, Custom) from the respective drop-downs in the UI to view the report. You can even specify the starting date and ending date for reports using the calendar and get the report for a custom period
You can even generate the report in the form of PDF by clicking the PDF icon in the right-end corner of the UI
The generated reports can be emailed to desired recipients. Click the 'mail' icon in the right-end corner of the UI and provide the recipient's mail id. Report in the form of PDF will be mailed to the recipient
This is a combined report of the above two reports and it represents side-by-side the hosts who have made / received a large number of calls. 'Hosts' here denotes the IP of the host concerned. You can choose to view the top 10, 15, 20 or 25 hosts. Up to 10 hosts, the details are represented in the form of both graph and table. Beyond 10, report would be available only in the form of table alone.
To view Top Hosts By Outgoing and Incoming Calls Report,
Go to "Reports" tab
Click the link "Top Hosts By Outgoing and Incoming Calls" available under "Calls Report"
Choose the required number of Users and data duration for report (Today, Yesterday, Last 7 days, Last 30 days, Custom) from the respective drop-downs in the UI to view the report. You can even specify the starting date and ending date for reports using the calendar and get the report for a custom period
You can even generate the report in the form of PDF by clicking the PDF icon in the right-end corner of the UI
The generated reports can be emailed to desired recipients. Click the 'mail' icon in the right-end corner of the UI and provide the recipient's mail id. Report in the form of PDF will be mailed to the recipient
This report provides details regarding the time duration of the calls in the network - both incoming and outgoing. Reports, in the form of graphs and tables are generated depicting the users/hosts who made or received calls extending over a longer duration. URL (for Users)/IP of the hosts (for hosts) is represented along the X-axis and the duration of calls is represented along the Y-axis. You can choose to view the top 10, 15, 20 or 25 talkers (users, hosts). By default, data pertaining to the current day would be displayed in the reports.
A total of six reports are provided under this head:
This represents the users who have made calls for longer duration (taken cumulatively). 'Users' are denoted by the URL/phone ID. You can choose to view the top 10, 15, 20 or 25 users. Up to 10 users, the details are represented in the form of both graph and table. Beyond 10, report would be available only in the form of table.
To view Top Users By Outgoing Calls Duration Report,
Go to "Reports" tab
Click the link "Top Users By Outgoing Calls Duration" available under "Duration Report"
Choose the required number of Users and data duration for report (Today, Yesterday, Last 7 days, Last 30 days, Custom) from the respective drop-downs in the UI to view the report. You can even specify the starting date and ending date for reports using the calendar and get the report for a custom period
You can even generate the report in the form of PDF by clicking the PDF icon in the right-end corner of the UI
The generated reports can be emailed to desired recipients. Click the 'mail' icon in the right-end corner of the UI and provide the recipient's mail id. Report in the form of PDF will be mailed to the recipient
This represents the users who have received calls for longer duration (taken cumulatively). 'Users' are denoted by the URL/phone ID. You can choose to view the top 10, 15, 20 or 25 users. Up to 10 users, the details are represented in the form of both graph and table. Beyond 10, report would be available only in the form of table alone.
To view Top Users By Incoming Calls Duration Report,
Go to "Reports" tab
Click the link "Top Users By Incoming Calls Duration" available under "Duration Report"
Choose the required number of Users and data duration for report (Today, Yesterday, Last 7 days, Last 30 days, Custom) from the respective drop-downs in the UI to view the report. You can even specify the starting date and ending date for reports using the calendar and get the report for a custom period
You can even generate the report in the form of PDF by clicking the PDF icon in the right-end corner of the UI
The generated reports can be emailed to desired recipients. Click the 'mail' icon in the right-end corner of the UI and provide the recipient's mail id. Report in the form of PDF will be mailed to the recipient
This is a combined report of the above two reports and it represents side-by-side the users who have made / received calls for longer duration (taken cumulatively). 'Users' are denoted by the URL/phone ID. You can choose to view the top 10, 15, 20 or 25 users. Up to 10 users, the details are represented in the form of both graph and table. Beyond 10, report would be available only in the form of table alone.
To view Top Users By Outgoing and Incoming Calls Duration Report,
Go to "Reports" tab
Click the link "Top Users By Outgoing and Incoming Calls Duration" available under "Duration Report"
Choose the required number of Users and data duration for report (Today, Yesterday, Last 7 days, Last 30 days, Custom) from the respective drop-downs in the UI to view the report. You can even specify the starting date and ending date for reports using the calendar and get the report for a custom period
You can even generate the report in the form of PDF by clicking the PDF icon in the right-end corner of the UI
The generated reports can be emailed to desired recipients. Click the 'mail' icon in the right-end corner of the UI and provide the recipient's mail id. Report in the form of PDF will be mailed to the recipient
This represents the hosts from which calls have been made for longer duration cumulatively. 'Hosts' here denotes the IP from where the calls were made. You can choose to view the top 10, 15, 20 or 25 talkers. Up to 10 hosts, the details are represented in the form of both graph and table. Beyond 10, report would be available only in the form of table only.
To view Top Hosts By Outgoing Calls Duration Report,
Go to "Reports" tab
Click the link "Top Hosts By Outgoing Calls Duration" available under "Duration Report"
Choose the required number of Users and data duration for report (Today, Yesterday, Last 7 days, Last 30 days, Custom) from the respective drop-downs in the UI to view the report. You can even specify the starting date and ending date for reports using the calendar and get the report for a custom period
You can even generate the report in the form of PDF by clicking the PDF icon in the right-end corner of the UI
The generated reports can be emailed to desired recipients. Click the 'mail' icon in the right-end corner of the UI and provide the recipient's mail id. Report in the form of PDF will be mailed to the recipient
This represents the hosts who have received calls for longer duration cumulatively. 'Hosts' here denotes the IP which received the calls. You can choose to view the top 10, 15, 20 or 25 hosts. Up to 10 hosts, the details are represented in the form of both graph and table. Beyond 10, report would be available only in the form of table alone.
To view Top Hosts By Incoming Calls Duration Report,
Go to "Reports" tab
Click the link "Top Hosts By Incoming Calls Duration" available under "Duration Report"
Choose the required number of Users and data duration for report (Today, Yesterday, Last 7 days, Last 30 days, Custom) from the respective drop-downs in the UI to view the report. You can even specify the starting date and ending date for reports using the calendar and get the report for a custom period
You can even generate the report in the form of PDF by clicking the PDF icon in the right-end corner of the UI
The generated reports can be emailed to desired recipients. Click the 'mail' icon in the right-end corner of the UI and provide the recipient's mail id. Report in the form of PDF will be mailed to the recipient
This is a combined report of the above two reports and it represents side-by-side the hosts who have made / received calls for longer duration cumulatively. 'Host' here denotes the IP of the host concerned. You can choose to view the top 10, 15, 20 or 25 hosts. Up to 10 hosts, the details are represented in the form of both graph and table. Beyond 10, report would be available only in the form of table alone.
To view Top Hosts By Outgoing and Incoming Calls Duration Report,
Go to "Reports" tab
Click the link "Top Hosts By Outgoing and Incoming Calls Duration" available under "Calls Report"
Choose the required number of Users and data duration for report (Today, Yesterday, Last 7 days, Last 30 days, Custom) from the respective drop-downs in the UI to view the report. You can even specify the starting date and ending date for reports using the calendar and get the report for a custom period
You can even generate the report in the form of PDF by clicking the PDF icon in the right-end corner of the UI
The generated reports can be emailed to desired recipients. Click the 'mail' icon in the right-end corner of the UI and provide the recipient's mail id. Report in the form of PDF will be mailed to the recipient
This report provides details regarding the bandwidth usage of Endpoints in the network in terms of the quantity of data transfer from and to an Endpoint. Reports, in the form of graphs and tables are generated depicting the endpoints who consumed more bandwidth. URL (for Users)/IP of the hosts (for hosts) is represented along the X-axis and the octet count consumed is represented along the Y-axis. You can choose to view the top 10, 15, 20 or 25 talkers (users, hosts). By default, data pertaining to the current day would be displayed in the reports.
A total of six reports are provided under this head:
This represents the users who consumed more bandwidth (that is, made more data transfer). 'Users' are denoted by the URL/phone ID. You can choose to view the top 10, 15, 20 or 25 users. Up to 10 users, the details are represented in the form of both graph and table. Beyond 10, report would be available only in the form of table.
To view Top Users By Outgoing Octets Count Report,
Go to "Reports" tab
Click the link "Top Users By Outgoing Octets Count" available under "Bandwidth Usage Report"
Choose the required number of Users and data duration for report (Today, Yesterday, Last 7 days, Last 30 days, Custom) from the respective drop-downs in the UI to view the report. You can even specify the starting date and ending date for reports using the calendar and get the report for a custom period
You can even generate the report in the form of PDF by clicking the PDF icon in the right-end corner of the UI
The generated reports can be emailed to desired recipients. Click the 'mail' icon in the right-end corner of the UI and provide the recipient's mail id. Report in the form of PDF will be mailed to the recipient
This represents the users who received the calls that consumed more bandwidth. 'Users' are denoted by the URL/phone ID. You can choose to view the top 10, 15, 20 or 25 users. Up to 10 users, the details are represented in the form of both graph and table. Beyond 10, report would be available only in the form of table alone.
To view Top Users By Incoming Octets Count Report,
Go to "Reports" tab
Click the link "Top Users By Incoming Octets Count" available under "Bandwidth Usage Report"
Choose the required number of Users and data duration for report (Today, Yesterday, Last 7 days, Last 30 days, Custom) from the respective drop-downs in the UI to view the report. You can even specify the starting date and ending date for reports using the calendar and get the report for a custom period
You can even generate the report in the form of PDF by clicking the PDF icon in the right-end corner of the UI
The generated reports can be emailed to desired recipients. Click the 'mail' icon in the right-end corner of the UI and provide the recipient's mail id. Report in the form of PDF will be mailed to the recipient
This is a combined report of the above two reports and it represents the users who were involved in more bandwidth consumption. On the 'X'- axis URL/phone ID of the respective users would be depicted. On the 'Y' -axis, total octets count consumed by them is depicted. You can choose to view the top 10, 15, 20 or 25 users. Up to 10 users, the details are represented in the form of both graph and table. Beyond 10, report would be available only in the form of table alone.
To view Top Users By Total Octets Count Report,
Go to "Reports" tab
Click the link "Top Users By Total Octets" available under "Bandwidth Usage Report"
Choose the required number of Users and data duration for report (Today, Yesterday, Last 7 days, Last 30 days, Custom) from the respective drop-downs in the UI to view the report. You can even specify the starting date and ending date for reports using the calendar and get the report for a custom period
You can even generate the report in the form of PDF by clicking the PDF icon in the right-end corner of the UI
The generated reports can be emailed to desired recipients. Click the 'mail' icon in the right-end corner of the UI and provide the recipient's mail id. Report in the form of PDF will be mailed to the recipient
This represents the hosts which consumed more bandwidth (that is, made more data transfer). 'Hosts' are represented by their IP. You can choose to view the top 10, 15, 20 or 25 users. Up to 10 users, the details are represented in the form of both graph and table. Beyond 10, report would be available only in the form of table.
To view Top Hosts By Outgoing Octets Count Report,
Go to "Reports" tab
Click the link "Top Hosts By Outgoing Octets Count" available under "Bandwidth Usage Report"
Choose the required number of Users and data duration for report (Today, Yesterday, Last 7 days, Last 30 days, Custom) from the respective drop-downs in the UI to view the report. You can even specify the starting date and ending date for reports using the calendar and get the report for a custom period
You can even generate the report in the form of PDF by clicking the PDF icon in the right-end corner of the UI
The generated reports can be emailed to desired recipients. Click the 'mail' icon in the right-end corner of the UI and provide the recipient's mail id. Report in the form of PDF will be mailed to the recipient
This represents the hosts which received the calls that consumed more bandwidth. 'Hosts' here represents the IP of the host. You can choose to view the top 10, 15, 20 or 25 users. Up to 10 users, the details are represented in the form of both graph and table. Beyond 10, report would be available only in the form of table alone.
To view Top Hosts By Incoming Octets Count Report,
Go to "Reports" tab
Click the link "Top Hosts By Incoming Octets Count" available under "Bandwidth Usage Report"
Choose the required number of Users and data duration for report (Today, Yesterday, Last 7 days, Last 30 days, Custom) from the respective drop-downs in the UI to view the report. You can even specify the starting date and ending date for reports using the calendar and get the report for a custom period
You can even generate the report in the form of PDF by clicking the PDF icon in the right-end corner of the UI
The generated reports can be emailed to desired recipients. Click the 'mail' icon in the right-end corner of the UI and provide the recipient's mail id. Report in the form of PDF will be mailed to the recipient
This is a combined report of the above two reports and it represents the hosts which were involved in more bandwidth consumption. On the 'X'- axis IPs of the respective hosts would be depicted. On the 'Y' -axis, total octets count consumed by them is depicted. You can choose to view the top 10, 15, 20 or 25 users. Up to 10 users, the details are represented in the form of both graph and table. Beyond 10, report would be available only in the form of table alone.
To view Top Hosts By Total Octets Count Report,
Go to "Reports" tab
Click the link "Top Hosts By Total Octets Count Report" available under "Bandwidth Usage Report"
Choose the required number of Users and data duration for report (Today, Yesterday, Last 7 days, Last 30 days, Custom) from the respective drop-downs in the UI to view the report. You can even specify the starting date and ending date for reports using the calendar and get the report for a custom period
You can even generate the report in the form of PDF by clicking the PDF icon in the right-end corner of the UI
The generated reports can be emailed to desired recipients. Click the 'mail' icon in the right-end corner of the UI and provide the recipient's mail id. Report in the form of PDF will be mailed to the recipient
If you want to monitor the traffic details in a particular interface or a group of interfaces of a particular host on a real-time basis, you can configure VQManager to do SNMP-based Bandwidth monitoring. The bandwidth utilization data provided by the interface would be shown as a report. You can configure the VQManager to poll the device on a periodic interval and show the traffic details on real-time basis. Two graphs, Traffic In and Traffic Out would be generated. It collects the bandwidth information and displays them on the UI on demand and it is maintained only for that session (maximum 25 minutes)
To configure SNMP bandwidth Monitoring,
Go to "Reports" tab in the Web Client
Click "Bandwidth Monitor"
In the UI that opens, select the required time period for the report - Last 5 minutes, Last 10 minutes etc.
Enter the hostname whose traffic details are to be monitored
Enter the name of the interface
Enter SNMP Port Number (161 by default)
Enter SNMP Community
Enter Polling Interval
Click "Start Polling". You can now monitor the traffic details
This report provides details about the users/hosts experiencing good/poor voice quality at any given point or duration of time. The report is generated comparing various quality parameters such as MOS, Jitter, Packet Loss, Delay and RFactor of various users. For example, for a voice quality report based on MOS, the MOS values of all the users are compared. Good quality users report is generated taking into consideration the users with higher MOS values compared to others.
Reports, in the form of graphs and tables are generated depicting the users/hosts experiencing good/poor voice quality . SIP URL (for Users)/IP of the hosts (for hosts) is represented along the X-axis and the parameter taken for consideration (MOS/Jitter/Packet Loss/Delay/RFactor) is represented along the Y-axis. You can choose to view the top 10, 15, 20 or 25 talkers (users, hosts). By default, data pertaining to the current day would be displayed in the reports.
A total of four reports are provided under this head:
This report depicts the users experiencing poor voice quality calls during a specified point of time. The report is generated comparing MOS, Jitter, Packet Loss, Delay and RFactor of various users. Separate report is provided for poor quality based on each parameter. On the 'X'- axis SIP urls of the respective users would be depicted. On the 'Y' -axis, the comparison parameter MOS/Jitter/Packet Loss/Delay/RFactor is listed. You can choose to view the top 10, 15, 20 or 25 users. Up to 10 users, the details are represented in the form of both graph and table. Beyond 10, report would be available only in the form of table alone.
To view poor quality users Report,
Go to "Reports" tab
Click the link "Poor Quality Users Report" available under "Voice Quality Report"
Choose the required number of Users and data duration for report (Today, Yesterday, Last 7 days, Last 30 days, Custom) from the respective drop-downs in the UI to view the report. You can even specify the starting date and ending date for reports using the calendar and get the report for a custom period
You can even generate the report in the form of PDF by clicking the PDF icon in the right-end corner of the UI
The generated reports can be emailed to desired recipients. Click the 'mail' icon in the right-end corner of the UI and provide the recipient's mail id. Report in the form of PDF will be mailed to the recipient
This report depicts the hosts experiencing poor voice quality calls during a specified point of time. The report is generated comparing MOS, Jitter, Packet Loss, Delay and RFactor of various hosts. Separate report is provided for poor quality based on each parameter. On the 'X'- axis IP of the respective hosts would be depicted. On the 'Y' -axis, the comparison parameter MOS/Jitter/Packet Loss/Delay/RFactor is listed. You can choose to view the top 10, 15, 20 or 25 hosts. Up to 10 hosts, the details are represented in the form of both graph and table. Beyond 10, report would be available only in the form of table alone.
To view poor quality hosts report,
Go to "Reports" tab
Click the link "Poor Quality Hosts Report" available under "Voice Quality Report"
Choose the required number of Users and data duration for report (Today, Yesterday, Last 7 days, Last 30 days, Custom) from the respective drop-downs in the UI to view the report. You can even specify the starting date and ending date for reports using the calendar and get the report for a custom period
You can even generate the report in the form of PDF by clicking the PDF icon in the right-end corner of the UI
The generated reports can be emailed to desired recipients. Click the 'mail' icon in the right-end corner of the UI and provide the recipient's mail id. Report in the form of PDF will be mailed to the recipient
This report depicts the users experiencing good voice quality calls during a specified point of time. The report is generated comparing MOS, Jitter, Packet Loss, Delay and RFactor of various users. Separate report is provided for good quality based on each parameter. On the 'X'- axis SIP urls of the respective users would be depicted. On the 'Y' -axis, the comparison parameter MOS/Jitter/Packet Loss/Delay/RFactor is listed. You can choose to view the top 10, 15, 20 or 25 users. Up to 10 users, the details are represented in the form of both graph and table. Beyond 10, report would be available only in the form of table alone.
To view good quality users Report,
Go to "Reports" tab
Click the link "Good Quality Users Report" available under "Voice Quality Report"
Choose the required number of Users and data duration for report (Today, Yesterday, Last 7 days, Last 30 days, Custom) from the respective drop-downs in the UI to view the report. You can even specify the starting date and ending date for reports using the calendar and get the report for a custom period
You can even generate the report in the form of PDF by clicking the PDF icon in the right-end corner of the UI
The generated reports can be emailed to desired recipients. Click the 'mail' icon in the right-end corner of the UI and provide the recipient's mail id. Report in the form of PDF will be mailed to the recipient
This report depicts the hosts experiencing good voice quality calls during a specified point of time. The report is generated comparing MOS, Jitter, Packet Loss, Delay and RFactor of various hosts. Separate report is provided for good quality based on each parameter. On the 'X'- axis IP of the respective hosts would be depicted. On the 'Y' -axis, the comparison parameter MOS/Jitter/Packet Loss/Delay/RFactor is listed. You can choose to view the top 10, 15, 20 or 25 hosts. Up to 10 hosts, the details are represented in the form of both graph and table. Beyond 10, report would be available only in the form of table alone.
To view poor quality hosts report,
Go to "Reports" tab
Click the link "Good Quality Hosts Report" available under "Voice Quality Report"
Choose the required number of Users and data duration for report (Today, Yesterday, Last 7 days, Last 30 days, Custom) from the respective drop-downs in the UI to view the report. You can even specify the starting date and ending date for reports using the calendar and get the report for a custom period
You can even generate the report in the form of PDF by clicking the PDF icon in the right-end corner of the UI
The generated reports can be emailed to desired recipients. Click the 'mail' icon in the right-end corner of the UI and provide the recipient's mail id. Report in the form of PDF will be mailed to the recipient
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