Frequent password resets coupled with a complex password policy, pave way for a secure environment but remembering these passwords is indeed a challenge for a domain user, leading to frequent Account Lockouts. ADSelfService Plus web based self service account unlock solution allows a domain user to self unlock his domain account through a web browser and from any remote machine in the domain securely, and with ease.
Allow domain users to self unlock account:
Several attempts of incorrect logins forces an LDAP account lockout. Calling a helpdesk technician to unlock your account adds as an additional ticket to the support staff and forces users to wait unproductively until the ticket is attended. ADSelfService Plus software saves users from frustrating and unproductive waits for helpdesk to unlock locked out accounts. It allows for secure unlock of account by the domain user himself from a web console by answering a set of validation questions and also without revealing his identity password information.
Enrollment for an account unlock:
An Administrator notifies all users in the domain to enroll with ADSelfService Plus with the bulk emailing facility in the software. The users can enroll into the web console by selecting from a list of preset questions and providing corresponding answers to them. The user can define his own set of questions also. The administator can limit the number and types of questions that an enduser has to conform. He can ensure a secure enrollment process by configuring settings from the admin console of ADSelfService Plus.
The various configuration options available for an Administrator during the enrollment process are,
- The number of selectable questions - Administrators can set one or multiple questions and configure users to select a desired number of questions.
- The number of user defined questions with the maximum and minimum lengths.
- The maximum and minimum lengths for answers.
Generate Reports on Account Lockout Status
Reports on accounts and password status arms the administrator to take proactive measures and inform users on their password status. ADSelfService Plus facilitates generation of comprehensive reports on Locked out users, Soon to expire password users, and Password expired users. The reports provide information on account and password status.
Schedule email notification on Account Status:
ADSelfService Plus provides domain users reliable automated soon to expire password notification via email. Forewarning users Prevents users from account lockouts due to password expiry and proactively advises them change their passwords.
Save your users from frustrating account lockouts due to expired Windows passwords in your LDAP. Lower support calls, keep users productive, and reduce the added overhead costs associated with supporting a change-password windows environment. ADSelfService makes a self account unlock possible using a web browser from any remote machine in the network.
List of Other Features in ADSelfService Plus »
Other benefits of ADSelfService Plus - Self Service Reset Password Management. |
