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From the web UI, you can deploy Service Packs (for Microsoft products) to a single machine or to a number of machines. Before commencing the actual deployment, PatchQuest checks if the service pack selected is already downloaded and available locally in the PatchQuest server. If not, a download request is first initiated and the service pack in question is downloaded from the vendor website via the internet. Once the SPs are available locally, they are then copied to the remote systems and executed. The transfer of the SPs from the PatchQuest server to the remote systems is via secure means (https). Therefore tampering of SPs and installation of inappropriate executables is completely eliminated.
After you have added and scanned the system, you will be able to see the Service Packs in the Scan Result view. Click on the number count in the Service Pack column against a particular product name to view the service packs for this product. You can select the missing service pack and click on the 'Deploy' button.
Note that only one service pack can be deployed in one system at a time.
Installation of service packs on multiple systems, can be done from the Service Pack Information view, one service pack at a time. Select the service pack you wish to install and click on the 'Deploy' button. This will display a screen wherein you will be able to see a list of systems, in which a selected service pack is missing and another list in which it is installed. Note that this list is based on the latest scan results in PatchQuest.
On clicking the Deploy button, you will be led to a service pack deployment configuration screen. From here you can opt for :
This option comes up in the Service Pack Deployment configuration screen only when you have selected an MS Office service pack. There are 2 options to deploy MS Office service packs, that you can choose from namely, using a CD or synching with an AIP . Refer to 'Deploying MS Office Patches' for more details.
Rebooting
PatchQuest automatically determines if rebooting the system is required after service pack deployment, for the installation to complete successfully. The radio button in the rebooting options is set accordingly. You have the provision to change the options, but it is best advised to let the configurations remain.
If the reboot after deployment option is selected, you further have options to configure the time interval to wait before the system reboots itself. You can also force the applications to close automatically.
System Shutdown
If you wish to bring the system to a halt after service pack deployment has been completed, you can choose the 'Shutdown after deployment' option.
If the shutdown after deployment option is selected, you further have options to configure the time interval to wait before the system shuts down. You can also force the applications to close automatically before shutting down.
Timeout Configuration
The estimated minimum time taken in minutes, for the deployment of an SP to complete, is specified here by default. You can increase the timeout value if you are operating on a low-end machine or on a slow network. If the deployment of the service pack takes longer than this duration, you will get an intimation in the Status Window to this effect and then the service pack deployment task will proceed till a system preset time.
Custom Message Display
After the deployment is complete, you can configure a custom message to be displayed in the affected system.
E-mailing Deployment Status
The status of the service pack deployment can be intimated by e-mail to any e-mail address (ideally the administrator's e-mail ID) that is configured here. Enter any number of e-mail addresses in the text-field provided; separated by comma. A report will be sent to those IDs when the deployment task is completed.
In order to view the results of your service pack deployment, i.e. if your selected service pack has been successfully installed or not, you will need to rescan the systems in which this service pack has been deployed.
Then visit the Scan Result view, click on the Service Pack count from the Product Summary and look for the service pack name. You will notice that the Installation Status has been changed to Installed Service Pack.
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