Configuring Firewall Availability Alerts

In Firewall Analyzer, alert can be triggered, if the Firewall stopped sending the logs. The alert triggering is configurable. Firewall non-availability alert configuration notifies the user through e-mail, when the Firewall Analyzer is not receiving logs from firewall(s).

Follow the procedure given below to configure the triggering of alert:

Select the Settings tab in the Web Client. On the right side of the screen, you will see Admin Settings section below the System Settings section. In the Admin Settings section, there will be Firewall Availability Alert link.
Click the Firewall Availability Alert link. The Firewall Availability Alert page opens. In the screen, there will be a link Add Alert on the left side top to add an alert. Below the link, the configured alerts are listed in a table. The details of the table columns are:

Columns	Description
Device Names	The device names of the firewalls, for which this alert will be triggered, if the firewalls fail to send logs.
Alert Mail Address	Failure of the above mentioned firewalls to send logs will trigger an alert to send e-mail to the configured users e-mail IDs.
Time Interval (minutes)	The time duration within which a log should be received by the Firewall Analyzer. Failure to receive a log within this time duration will trigger this alert.
Action	This indicates whether the configured alert is enabled or disabled.

To configure an alert, click the Add Alert link. The Create Availability Alert page opens.
- Select the firewall devices for which this alert needs to be triggered using the Change Selection link. A pop-up window Select Devices from the list opens to select the devices. In this the first option will be All Devices, and below the All Devices option the devices are listed. Select the All Devices option or devices as per requirement. The selected devices are displayed under the Selected Devices.
- In the "Send an alert mail to ______ if the logs are not received from the above selected firewall(s) for at least (15 minutes/30 minutes/60 minutes/2 hours/6 hours/12 hours/1 day)" part, configure the following:
  - Enter the e-mail address to which the alert has to be sent. Enter multiple e-mail addresses separated by a comma(,).
  - Select the time interval from the combo box. The time interval options available are: 15 minutes, 30 minutes, 60 minutes, 2 hours, 6 hours, 12 hours, and 1 day
- If the Mail Server is not configured the following note appears and there is a link provided to configure the Mail Server. Configure the Mail Server in order to get the mail alerts.
Note: Mail Server is not configured. Click here to configure the Mail Server.
After choosing all the required values, click Add Alert to save and activate the new alert. Click Cancel to cancel the alert configuration.