What is the difference between
the Free and Professional Editions?
The Free Edition of EventLog Analyzer is
limited to handling event logs from a maximum of five hosts,
whereas the Professional Edition can handle
event logs from an unlimited number of hosts. There is no
other difference between the two editions, with respect to
features or functionality.
Is a trial version of EventLog Analyzer
available for evaluation?
Yes, a 30-day free trial version can be downloaded here.
At the end of 30 days it automatically becomes a Free Edition,
unless a new license is applied.
Does the trial version have any restrictions?
The trial version is a fully functional version of EventLog Analyzer Premium Edition. When the trial period expires, EventLog Analyzer automatically reverts to the Free Edition.
Do I have to reinstall EventLog
Analyzer when moving to the paid version?
No, you do not have to reinstall or shut down the server.
You just need to enter the new license file in the Upgrade
License box.
What hosts can EventLog Analyzer
collect event logs from?
This depends on the platform
on which EventLog Analyzer is installed. If installed on a
Windows machine, EventLog Analyzer can collect event logs or syslogs
from Windows
and Unix hosts, Cisco
Switches and Routers, and other syslog devices . If installed on a Unix machine, EventLog
Analyzer can collect syslogs only from Unix
hosts, Cisco
Switches and Routers, and other syslog devices.
I don't want to collect and report
on actual event logs. Can I still use this product?
You can still use EventLog Analyzer to simulate event logs
and see how reports will look like when real-time data is
used. Click the Simulate link in the Settings
tab to begin
sending sample event logs to EventLog Analyzer.
How many users can access the application
simultaneously?
This depends only on the capacity
of the server on which EventLog Analyzer is installed.
The EventLog Analyzer license does not limit the number of
users accessing the application at any time.
EventLog Analyzer runs in a web browser.
Does that mean I can access it from anywhere?
Yes. As long as the web browser can access the server on
which EventLog Analyzer is running, you can work with EventLog
Analyzer from any location.
How do I buy EventLog Analyzer?
You can buy EventLog Analyzer directly from the AdventNet
Online Store, or from a reseller
near your location.
Can EventLog Analyzer work if DCOM
is disabled on remote systems?
No. EventLog Analyzer cannot work if DCOM is disabled on
remote systems. You need to have DCOM enabled in remote windows
servers for the logs to get collected and shown in EventLog
Analyzer.
How to monitor Windows Events in EventLog Analyzer Linux Installation?
To monitor Windows Events in ELA Linux Installation, you need to convert Windows Event messages into Syslog messages. To convert the message you have to use separate tool.
What are the recommended minimum system
requirements for EventLog Analyzer?
It is recommended that you install EventLog Analyzer on
a machine with the following configuration:
* Processor - Pentium 4 - 1.5GHz
* Disk Space - 1GB * RAM - 512MB
* Operating System - Windows 2000/XP/2003, Linux 8.0/9.0
* Web Browser - Internet Explorer 6.0, or Mozilla Firefox
1.0
Look up System Requirements
to see the minimum configuration required to install and run
EventLog Analyzer.
Can I install EventLog Analyzer
as a root user?
EventLog Analyzer can be started as a root user, but all
file permissions will be changed, and later you cannot start
the server as another user.
When I try to access the
web client, another web server comes up. How is this possible?
The web server port you have selected during installation
is possibly being used by another application. Configure that
application to use another port, or change
the EventLog Analyzer web server port.
Is a database backup necessary,
or does EventLog Analyzer take care of this?
The archiving
feature in EventLog Analyzer automatically stores all
logs received in zipped flat files. You can configure archiving
settings to suit the needs of your enterprise. Apart from
that, if you need to backup the database, which contains processed
data from event logs, you can run the database backup utility,
BackupDB.bat/.sh present in the <EventLogAnalyzer_Home>/troubleshooting
directory.
How do I add hosts to EventLog
Analyzer so that it can start collecting event logs?
For Windows
hosts, enter the host name and the authentication details,
and then add the host. For Unix
hosts, enter the host name and the port number of the
syslog service, and then add the host. (Ensure that the syslog
service is running, and that it is using the same port
number specified here.)
How do I see session information
of all users registered to log in to EventLog Analyzer?
The session information for each user can be accessed from
the User Management link. Click the View
link under Login Details against each user to view the active
session information and session history for that user.
How to move EventLog Analyzer to a different machine/server?
Please follow the below steps to move an existing EventLog Analyzer server to a new machine/server.
MySQL database
- Stop the existing EventLog Analyzer server/service
- Ensure that the process 'java.exe', 'mysqld-nt.exe' and 'SysEvtCol.exe' are not running/present in the task manager, kill these process manually if any them are still running
- As a precautionary measure, copy the following complete folders (including the files and sub-folders) to another drive or to a mapped network drive. This will help us to restore to the settings and data in-case of any issue with the new machine installation.
- The folder, MySQL located under EventLog Analyzer Home\
- The folder, Archive located under EventLog Analyzer Home\archive
- Please download and install in the new machine/server the latest build of Eventlog Analyzer from the following link: http://manageengine.adventnet.com/products/eventlog/download.html
- Do not start the newly installed EventLog Analyzer server/service.
- In the newly installed EventLog Analyzer machine/server, rename the folder MySQL located under EventLog Analyzer Home\ as OldMySQL.
- Copy the MySQL folder (including the files and sub-folders), which is located under EventLog Analyzer Home\ , from the old machine/server to the newly installed Eventlog Analyzer machine/server.
Note: Kindly take extra care that the EventLog Analyzer is not running on both the systems while performing this operation.
- Start the EventLog Analyzer on the new machine and check whether the data and configurations are intact.
MSSQL database
- Stop Eventlog Analyzer server/service.
- Download and install the latest build of Eventlog Analyzer from the following link:
http://manageengine.adventnet.com/products/eventlog/download.html
- Once you install the application in the new machine, kindly make sure that you do not start the application or shutdown the Eventlog Analyzer if started.
- Please configure the MSSQL server credentials of the earlier Eventlog Analyzer server installation as explained in the Configuring MSSQL Database topic.
- Start the Eventlog Analyzer server/service on the new machine and check whether the data and the configurations are intact.
In-case of any issues while performing the above steps, please do not continue any further and contact support@eventloganalyzer.com to assist you better.
How long can I store data in the
EventLog Analyzer database?
The DB Storage Options box in the Settings
tab lets you configure the number of days after which the
database will be purged. The default value is set at 32
days. This means that after 32 days, only the top
values in each report are stored in the database, and the
rest are discarded.
Why am I seeing empty graphs?
Graphs are empty if no data is available. If you have started
the server for the first time, wait for at least one minute
for graphs to be populated.
What are the types of report
formats that I can generate?
Reports can be generated in HTML, CSV, and PDF formats. All
reports are generally viewed as HTML in the web browser, and
then exported to CSV or PDF format. However, reports that
are scheduled to run automatically, or be emailed automatically,
are generated only as PDF files.
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