Desktop Central 6

Patch Management - How To's

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1. How to create an MSI Package?

1. Select the Software Deployment tab to open the Software Repository details.
2. Select the MSI tab and specify the following details:
   1. Package Name: Name of the Software Package
   2. Select the path type: Select any of the following:
      • Network Path: If the software has to be installed in computers in the same LAN, select this option
      • HTTP Path: If the software has to be installed in computers in branch offices over the VPN tunnel or internet, select this option
   3. Add Files to Upload: When you select the HTTP Mode, you need to browse and select the installables, which will be uploaded to the Desktop Central Server
   4. MSI File Name with network path: When you select the Network Path option, specify the name of the MSI file with its complete network path. This path should have all the related files and should have necessary read & execute permissions.
   5. MSI Root Path (optional): When you choose to copy the installables to individual computers before installing the software, you need to specify the directory to be copied.
   6. MST file name with Network path (optional): For applications that supports customizations prior to installation, you can customize the installation and specify it here.
   7. Install Arguments to MSI (optional): Application specific installation parameters can be specified here. For example, for skype, you can specify parameters like installlevel=10. This field can be left blank, if you do not have any application specific arguments.
   8. Uninstall Arguments to MSI (optional): Application specific installation parameters can be specified here. For example, REBOOT=ReallySuppress
   9. Manufacturer: Name of the software vendor
   10. Version: The software version
   11. Language: The software language version
   12. Package Description: Description of the software package
   13. Pre Installation Command: Specify the commands or scripts that has to be executed before installing the software.
   14. Arguments: Specify the parameters for the pre-installation script, if any
   15. Continue installation if the exit code is: Select this option and specify the exit code to check for successful pre-installation process before proceeding with the software installation
   16. Post Installation Command: Specify the commands or scripts that has to be executed after installing the software.
   17. Arguments: Specify the parameters for the post-installation script, if any.
   18. Successful if the Exit Code is: Select this option and specify the exit code to verify whether post installation has been successful.
   19. Pre Uninstallation Command: Specify the commands or scripts that has to be executed before uninstalling the software.
   20. Arguments: Specify the parameters for the pre-uninstallation script, if any
   21. Continue uninstallation if the exit code is: Select this option and specify the exit code to check for successful pre-uninstallation process before uninstalling of the software.
   22. Post Uninstallation Command: Specify the commands or scripts that has to be executed after uninstalling the software.
   23. Arguments: Specify the parameters for the post-uninstallation script, if any.
   24. Successful if the Exit Code is: Select this option and specify the exit code to verify whether post uninstallation has been successful.
3. Click Add Package.

Questions

2. How to add an EXE package?

1. Select the Software Deployment tab to open the Software Repository details.
2. Select the Package type as MsiExec/EXE/ISS/Command and specify the following details:
   1. Package Name: Name of the Software Package
   2. Select the path type: Select any of the following:
      • Network Path: If the software has to be installed in computers in the same LAN, select this option
      • HTTP Path: If the software has to be installed in computers in branch offices over the VPN tunnel or internet, select this option
   3. Add Files to Upload: When you select the HTTP Mode, you need to browse and select the installables, which will be uploaded to the Desktop Central Server.
   4. Installation Command with switches/arguments: Specify the command to be executed in the client computers for installing the application. The command specified here will be "as such" executed in all the client computers. Make sure that the path to the executables specified in the command is relative to the EXE Root Directory specified above.
   5. Uninstallation Command with switches/arguments: Specify the command to be executed in the client computers for uninstalling the application. The command specified here will be "as such" executed in all the client computers. Make sure that the path to the executables specified in the command is relative to the EXE Root Directory specified above.
   6. EXE Root Path (optional): When you select the Network Path option, specify the shared directory from where all the commands will be executed. This directory should have access to all the executables that are required to install the application.
   7. Manufacturer: Name of the software vendor
   8. Version: The software version
   9. Language: The software language version
   10. Package Description: Description of the software package
   11. Pre Installation Command: Specify the commands or scripts that has to be executed before installing the software.
   12. Arguments: Specify the parameters for the pre-installation script, if any
   13. Continue installation if the exit code is: Select this option and specify the exit code to check for successful pre-installation process before proceeding with the software installation
   14. Post Installation Command: Specify the commands or scripts that has to be executed after installing the software.
   15. Arguments: Specify the parameters for the post-installation script, if any.
   16. Successful if the Exit Code is: Select this option and specify the exit code to verify whether post installation has been successful.
   17. Pre Uninstallation Command: Specify the commands or scripts that has to be executed before uninstalling the software.
   18. Arguments: Specify the parameters for the pre-uninstallation script, if any
   19. Continue uninstallation if the exit code is: Select this option and specify the exit code to check for successful pre-uninstallation process before uninstalling of the software.
   20. Post Uninstallation Command: Specify the commands or scripts that has to be executed after uninstalling the software.
   21. Arguments: Specify the parameters for the post-uninstallation script, if any.
   22. Successful if the Exit Code is: Select this option and specify the exit code to verify whether post uninstallation has been successful.
3. Click Add Package.

Questions

3. How to execute the pre-installation and post installation script while installing the legacy applications?

1. Create an EXE Package.
2. Specify the Pre-installation and Post installation scripts while creating the package. Ensure the following:
   1. The scripting engine should also be specified in the Script/Command field. For example, if you are specifying a vb script, say test.vbs, you should specify like this: $SystemDrive\Windows\cscript \\dc-win2k1\scripts\test.vbs. In this case the cscript should be in the same location in all the client computers. Alternatively, you can also specify the engine path in a network share like: \\dc-win2k1\Windows\cscript \\dc-win2k1\scripts\test.vbs
   2. When you select the Copy option while defining the Install Software Configuraion, the following needs to be taken care:
      1. When selecting None: the script file should be in the network share.
      2. When selecting Copy file to client machines: the script should be in the network share.
      3. When selecting Copy folder to client machines: The script should be in the same directory or sub-directory as that of the installation file and the path specified should be relative path from that directory.
   3. When using absolute path, use the dynamic variables instead of specifying the path directly. For example, for c: use $SystemDrive.
3. Define an Install Software Configuration by specifying the required options.
4. Select the Computers to which the software needs to be deployed and click Deploy.

Questions

4. How to execute the pre-installation and post installation script while installing the MSI Package?

1. Create an MSI Package.
2. Specify the Pre-installation and Post installation scripts while creating the package. Ensure the following:
   1. The scripting engine should also be specified in the Script/Command field. For example, if you are specifying a vb script, say test.vbs, you should specify like this: $SystemDrive\Windows\cscript \\dc-win2k1\scripts\test.vbs. In this case the cscript should be in the same location in all the client computers. Alternatively, you can also specify the engine path in a network share like: \\dc-win2k1\Windows\cscript \\dc-win2k1\scripts\test.vbs
   2. When you select the Copy option while defining the Install Software Configuraion, the following needs to be taken care:
      1. When selecting None: the script file should be in the network share.
      2. When selecting Copy file to client machines: the script should be in the network share.
      3. When selecting Copy folder to client machines: The script should be in the same directory or sub-directory as that of the installation file and the path specified should be relative path from that directory.
   3. When using absolute path, use the dynamic variables instead of specifying the path directly. For example, for c: use $SystemDrive.
3. Define an Install Software Configuration by specifying the required options.
4. Select the Computers to which the software needs to be deployed and click Deploy.

Questions

5. How to uninstall the legacy applications?

1. Create an EXE Package.
2. In the Uninstallation options, you should specify the EXE that performs the uninstallation of the software.
3. Define an Install Software configuration for an User or Computer as the case may be and choose the appropriate package and the Operation Type as "Remove".
4. Select the target users or computers and deploy the configuration.

Questions

6. How to uninstall the Windows Installer Application?

1. Create an MSI Package.
2. Define an Install Software configuration for an User or a Computer as the case may be and choose the appropriate package and the Operation Type as "Remove".
3. Select the target users or computers and deploy the configuration.

Questions

7. How to specify the windows installer properties to the deployed msi package?

Desktop Central automatically puts in the default installer options that are required to install an application. For example, if you are installing IE7, just create a package by selecting the appropriate msi. In the "Arguments to MSI", specify the arguments of the msi. Leave this field blank, if your MSI does not require any arguments.

Questions

8. How to specify the command line parameters while deploying the legacy applications?

Desktop Central automatically puts in the default installation options that are required to install an application. For example, if you are installing ExcelViewer, just create a package by selecting the appropriate exe file. In the "Arguments to EXE", specify the arguments of the exe. Leave this field blank, if the EXE does not require any arguments.

Questions

9. How to uninstall IE7 from the client machines?

1. Create an EXE Package.
2. In the Uninstallation Options, you should specify "$WinDir\ie7\spuninst\spuninst.exe /q" in Application Uninstaller with Arguments field.
3. Define an Install Software configuration for an User or Computer as the case may be and choose the appropriate package and the Operation Type as "Remove".
4. Select the target users or computers and deploy the configuration.

Questions

Patch Management - How To's

Inventory Management - How To's