Alerts

What is an Alert?

Alert are notifications generated based on some condition or criteria, helping to detect problems when any of the servers running in the network is experiencing it. This improves the fault management ensuring productive application monitoring

There are three severity levels for the alerts and they are

• Critical

• Warning and

• Clear

Alerts are generated for the following type of attributes:

1. Availability of a Monitor. When the availability of the Monitor is down, the severity is represented as and when it is up, the severity is represented as .

2. Health of a Monitor.

3. Attributes of a Monitor. Alerts will be generated, if the threshold profile condition set for these attributes is met.

The Alerts screen provides the following.

• Alerts Graph: This graphically represents the number of alerts based on its severity.

• Alert Views: This is an option to view the alerts based on a particular Monitor Group or Monitor Type by selecting them from the respective combo box.

• Alerts list: This lists all the alerts with details such as Monitor name, Status, Alert Message, Date/Time, and Technician who attended on the alert. You have an option to display 25/50/75/100/125 alerts per page. Alerts can be acknowledged by the Technicians (Users) by picking up alerts, likewise unpicking of alerts is also possible. Options to add, delete and edit annotations is available. By Clicking on 'Set as Clear' link, you can change the state of the selected alerts from Critical/Warning to Clear state. By clicking on the 'Alert Message' link, you can view the Alert Details. Also, you can view the history of the alert by clicking on the History Report PDF.

• Alerts for traps: Traps received via SNMP Trap Listener can be seen here. Also, the other unsolicitated traps can be viewed here.

• JMX Notifications: You can view the JMX Notifications received.

• Quick Links: Refer to the Alert Details section.

The following steps will generate alerts and perform actions based on your configuration. Go through the following sections to know about the configurations.

1. Creating Threshold Profile

2. Creating Actions

3. Associating Threshold and Action with Attributes

4. Configuring Dependencies

5. Configuring Consecutive Polls

Note: Bulk Alerts Configuration is also possible. Refer Bulk Alert Configuration