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Business Service Management
ManageEngine® Applications Manager helps enterprises ensure their critical business applications have high uptime. It is an Availability and Performance Management Solution, that helps the IT Team to proactively monitor their applications and ensure, it meets end user service levels.
Complex infrastructure need powerful tools to simplify monitoring.
Today's Web Applications are N-Tiered and depend on various resources like file servers, databases, Web Servers, middleware components, legacy web services linked using SOA etc. Many of these may be clustered for scalability and high availability. This kind of a setup needs tools that help define proper correlation between resources.
ManageEngine® Applications Manager helps monitoring these complex infrastructure and makes performance and SLA monitoring, meaningful for all stakeholders.
Key Benefits for the Enterprise
Holistic view to your business applications
ManageEngine® Applications Manager gives a business centric view to your IT and helps you know what business processes are affected when there is downtime or performance bottlenecks. A single performance dashboard also helps consolidate the heterogeneous monitoring tools and scripts used within the enterprise and helps IT to have better control.
Easy Troubleshooting
The integrated application, server and database monitoring capability ensures IT administrators can troubleshoot with ease. A single console for monitoring, along with the Root Cause Analysis capability empowers users to take remedial action fast.
Define dependencies and improve Fault Management and SLA Management
ManageEngine Applications Manager supports the ability to group resources in a hierarchical model. This along with the support for configuring dependencies ensure clustered setups and other high availability mechanisms are taken care while alerts are sent to Operations team or when SLA reports are generated.
Reduce Application Support and Maintenance Costs
With ManageEngine Applications Manager, IT Administrators can focus on resolving problems, planning inventory and others activities that are core to the business. The support for industry best practices ensures your infrastructure is better managed. Additionally agentless monitoring reduces setup time and man power costs and adds to the savings for the enterprise.
Blog on : Business Services Management
....The traditional approach to monitoring resources, follow a siloed approach to monitoring technology components. There, high level availability and health are known for individual components and it is hard to visualize what resources need more attention based on business priority. With support for sub-groups, this situation is changing and will improve visibility even for the Head of Operations. For example, now you would be able to see that the overall business application had a 99.985% availability and can then check the reports and interpret how the downtimes total up.. ..... read full blog